Before posting a ticket :
If you are a registered user and your program does not work, please read carefully the message sent with your registration key. The solution is here.
Vista users : if the program runs heraticaly, function not processed, exception error..You are runnuning the application without administative rights. Even if you have administratives rights, you can be not authorized to access or to write to some resources. Check the Windows properties to verify your access level.
Common errors :
Scheduling backup with a mapped network drive: a mapped network drive is a network drive recognized by a disk letter (e.g. F:). You can synchronize a mapped drive, but it is recommended to define a network drive through the UNC path notation (e.g. \\Comptuert\folder\...). To pick the UNC path, select it from My Network Places > Entire Network > Microsoft Windows Network > Domain name > Computer. The main reason is that mapped drives are not available when the user is not logged on. So if you schedule a script using a mapped drive it will be ignored.
